"Involve me and I learn..."

Accurate and timely data input is critical to the overall success of an implementation. Budget and schedule constraints may result in failure to address the varying proficiency levels of end users that are critical to this function.

Kilda Group's Training Catalyst minimizes training development, time, and costs while increasing user acceptance and performance. This rapid learning approach trains at the job role level to ensure users can rapidly access and learn the whens and hows of their daily job activities while supporting an enterprise-wide approach to customer service. The Training Catalyst:

1. Provides a targeted, accurate learning approach;
2. Mitigates risks of geographically dispersed end user populations;
3. Increases security, reliability, and accessibility for training materials;
4. Provides a "big picture" understanding while focusing on day-to-day tasks; and
5. Mitigates the risks of varying end user operating systems and hardware.

This solution takes advantage of current appropriate technologies and learning mediums to create a cost-effective Electronic Performance Support System (EPSS). Our methodology supports both instructor-led training (ILT) and post go-live user support. Training Catalyst can be implemented within the 10 to 12 weeks prior to the start of training delivery, and the learning content is readily available at any time for end user support, on-the-job training, and refresher training. This approach offers significant cost savings due to reduction of:

1. Classroom training,
2. Helpdesk calls, and
3. Post go-live training environments.

The entire program is designed to reduce end user time to competence, reduce errors in production environment, and enhance the user's acceptance of new business processes and the enterprise system.