Blended learning uses a combination of traditional and technology-driven techniques to deliver instruction to the user. Delivery elements that can be included in the blended learning approach include traditional instructor-led training (ILT), web-based learning, facilitator discussion opportunities (classroom or virtual), and e-mail and chatroom discussion groups.

It sounds like a simple concept: incorporate today's technology into the organization's training delivery program. However, the reality is that execution of this concept is not so easy.

Blending self-paced, technology-driven user support with traditional instructor-led techniques has proved to be a powerful and effective training delivery method. However, experience shows that what is right for one organization may spell disaster for another. Selecting the correct combination of elements that will drive the biggest impact for the lowest possible cost is just one factor for success. Selected elements must be integrated with a sequencing strategy for effective delivery and desired results. Determining the sequencing is more of an art than a science because it is driven by the culture and technology infrastructure of the organization. Determining the proper sequencing of the selected elements is as critical as the delivery elements selected in crafting a successful, cost-effective program that realizes measurable results from the investment.

Keep these points in mind when considering a blended learning approach:

1. Look for a combination of advanced technology and traditional instruction methods to offer the biggest impact at the lowest investment. This is particularly true when trying to reach a large and/or geographically dispersed audience.
2. Remember that one size does not fit all. There are decided advantages and disadvantages to using some of the exciting new technologies as options in a blended learning solution. Traditional, less exciting elements continue to be effective and important to an overall cost-effective program.
3. Recognize the cultural and technology infrastructure limitations of your organization. These factors create natural boundaries for the blended learning program.
4. Develop a plan early in the project lifecycle for testing and deployment.
5. Keep a watchful eye on costs beyond content development and deployment, including content stability and longevity-driven maintenance costs.

Kilda Group consultants are experienced in the design and deployment of cost-effective blended learning programs in both the public and private sectors. What are the best ways to blend delivery types for your situation? When do you blend? What elements will work best together for your organization? Is this a cost-effective approach? We have the expertise to deliver to your organization an objective evaluation that answers these questions and more.

The following diagram was derived from the Advanced Distributed Learning (ADL) Initiative managed by the Office of the Secretary of Defense and depicts the critical analysis areas for designing and developing a targeted learning solution.